The Site Reliability Workbook: Practical Ways to Implement SRE

Front Cover

In 2016, Google’s Site Reliability Engineering book ignited an industry discussion on what it means to run production services today—and why reliability considerations are fundamental to service design. Now, Google engineers who worked on that bestseller introduce The Site Reliability Workbook, a hands-on companion that uses concrete examples to show you how to put SRE principles and practices to work in your environment.

This new workbook not only combines practical examples from Google’s experiences, but also provides case studies from Google’s Cloud Platform customers who underwent this journey. Evernote, The Home Depot, The New York Times, and other companies outline hard-won experiences of what worked for them and what didn’t.

Dive into this workbook and learn how to flesh out your own SRE practice, no matter what size your company is.

You’ll learn:

  • How to run reliable services in environments you don’t completely control—like cloud
  • Practical applications of how to create, monitor, and run your services via Service Level Objectives
  • How to convert existing ops teams to SRE—including how to dig out of operational overload
  • Methods for starting SRE from either greenfield or brownfield
 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Selected pages

Contents

Section 1
Section 2
Section 3
Section 4
Section 5
Section 6
Section 7
Section 8
Section 17
Section 18
Section 19
Section 20
Section 21
Section 22
Section 23
Section 24

Section 9
Section 10
Section 11
Section 12
Section 13
Section 14
Section 15
Section 16
Section 25
Section 26
Section 27
Section 28
Section 29
Section 30
Section 31
Section 32

Other editions - View all

Common terms and phrases

About the author (2018)

Betsy Beyer is a Technical Writer for Google Site Reliability Engineering in NYC. She has previously written documentation for Google Datacenters and Hardware Operations teams. Before moving to New York, Betsy was a lecturer on technical writing at Stanford University.

Niall Murphy has been working in Internet infrastructure for twenty years. He is a company founder, a published author, a photographer, and holds degrees in Computer Science & Mathematics and Poetry Studies.

Dave Rensin is a Google SRE Director, previous O’Reilly author, and serial entrepreneur. He holds a degree in Statistics.

Kent Kawahara is a Program Manager for Google's Site Reliability Engineering team focused on Google Cloud Platform customers and is based in Sunnyvale, CA. In previous Google roles, he managed technical and design teams to develop advertising support tools and worked with large advertisers and agencies on strategic advertising initiatives. Prior to Google, he worked in Product Management, Software QA, and Professional Services at two successful telecommunications startups. He holds a BS Electrical Engineering and Computer Science from the University of California at Berkeley.

Bibliographic information