Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills and ValuesFundamentals of Organizational Communication, Fourth Edition, presents the concepts of organizational communication within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communication skills, and ethical values. The text presents comprehensive coverage of major issues in organizational communication, such as organizational conflict, leadership, and ethical behavior. New to this edition: Expanded coverage of careers and organizational forms in the 21st century helps students prepare for their futures. Chapter 7, "Organizational Conflict, " includes new sections on sexual harassment, discrimination, and ethical abuses to address important workplace issues. Ten new cases and a new essay on the feminist perspective in organizational communication provide immediate applications of key concepts in the text. |
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ability attempt believe Bill Drake career chapter communica communication behaviors communication competency concept conflict contingency theory contribute Coronado critical critical theory Dave Dave Green decision Deetz described develop differences discussion diverse Edgar Schein effective employees environment evaluate expectations experiences Fayol Feminist Perspectives formal Functional approach ganizational goals group members Human Behavior human communication identify important individual influence interaction interpersonal interpersonal relationships interview issues Jablin John Karl Weick leaders leadership Mary Parker Follett meaning Meaning-Centered approach ment messages motivation munication needs networks nication nizational orga organizational communication organizational culture organizational members organizations overall participation peers perceptions positive postmodern preferences problem solving productive relationships responsibility roles satisfaction Scientific Management sensemaking sensitivity shared realities situations skills social specific strategies structure style subordinates suggests supervisors tactics task theorists theory Theory X tion tional types understand values workers zational