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abilities affirmative action agency managers allocated applicants assessment budget civil service systems classification collective bargaining competing compliance conflict content validation contract costs Court criteria decisions disciplinary action discrimination drug effective elected officials employee rights employee's employment equity theory example factors federal focus goals grievance groups hiring human resource management increase individual rights issues job analysis job descriptions knowledge KSAs legislative mance ment merit pay Merit Systems minorities negotiated objectives organization organizational justice OSHA pay and benefits percent performance appraisal personnel department personnel director personnel functions ployees political positions private sector problems procedures productivity programs promotion protect public agencies public employees public jobs public personnel management recruitment relationship responsible result rewards role salary selection sexual harassment skills social equity substance abuse supervisors tion tive total quality management union validation values whistleblowing workforce diversity workplace