Don't Make Me Think: A Common Sense Approach to Web Usability

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Pearson Education, Aug 5, 2009 - Computers - 216 pages
118 Reviews
Five years and more than 100,000 copies after it was first published, it's hard to imagine anyone working in Web design who hasn't read Steve Krug's "instant classic" on Web usability, but people are still discovering it every day.  In this second edition, Steve adds three new chapters in the same style as the original: wry and entertaining, yet loaded with insights and practical advice for novice and veteran alike.  Don't be surprised if it completely changes the way you think about Web design.

Three New Chapters!
  • Usability as common courtesy -- Why people really leave Web sites
  • Web Accessibility, CSS, and you -- Making sites usable and accessible
  • Help! My boss wants me to ______. -- Surviving executive design whims

"I thought usability was the enemy of design until I read the first edition of this book.  Don't Make Me Think! showed me how to put myself in the position of the person who uses my site.  After reading it over a couple of hours and putting its ideas to work for the past five years, I can say it has done more to improve my abilities as a Web designer than any other book.

In this second edition, Steve Krug adds essential ammunition for those whose bosses, clients, stakeholders, and marketing managers insist on doing the wrong thing.  If you design, write, program, own, or manage Web sites, you must read this book."  -- Jeffrey Zeldman, author of Designing with Web Standards


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Good, easy intro to UX. - Goodreads
A good overview of web usability. - Goodreads
Great starting point for learning about Web usability. - Goodreads
Jam packed full of excellent advice. - Goodreads
Again loved the witty writing style and anecdotes. - Goodreads
Excellent introduction book about web usability - Goodreads

Review: Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability

User Review  - Jen Serdetchnaia - Goodreads

The book title pretty much says it all. Quick essential read that craftily toes the line between widely applicable philosophies (ie stakeholder priorities are not necessarily good for UX, users often ... Read full review

Review: Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability

User Review  - Jakelene - Goodreads

Required reading for work, but still a very valuable book. I think Krug's other book, Rocket Surgery Made Easy will be a better reference for me, as I'm specifically testing website usability. Read full review

All 49 reviews »


PREFACEAbout the Second Edition
CHAPTER 1Dont make me think
CHAPTER 2How we really use the Web
CHAPTER 3Billboard Design 101
CHAPTER 4Animal vegetable or mineral?
CHAPTER 5Omit words
CHAPTER 8The Farmer and the Cowman Should Be Friends
CHAPTER 9Usability testing on 10 cents a day
CHAPTER 10Usability as common courtesy
CHAPTER 11Accessibility Cascading Style Sheets and you
CHAPTER 12Help My boss wants me to _____
Recommended reading

CHAPTER 6Street signs and Breadcrumbs
CHAPTER 7The first step in recovery is admitting that the Home page is beyond your control

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About the author (2009)

Steve Krug is a usability consultant who has more than 15 years of experience as a user advocate for companies like Apple, Netscape, AOL, Lexus, and others. Based in part on the success of the first edition of Don’t Make Me Think, he has become a highly sought-after speaker on usability design.

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