Knowledge Management and its Integrative ElementsKnowledge: In the realm of knowledge management, information plus wisdom equals knowledge. Organizations have found that the knowledge they contain can be one of their most important competitive weapons Definition: Knowledge management: The ability of an organization to manage, store, value, and distribute knowledge. Some organizations have created the position of Chief Knowledge Manager (CKM) to handle knowledge management responsibilities Many organizations fail to effectively manage and use the most important competitive edge they possess - their knowledge and "intellectual capital." This book covers the entire growing field of knowledge management, with particular emphasis on knowledge-based systems and their use in preserving knowledge in an organization, and integrating it across departments and disciplines. This hands-on guide shows how businesses and other organizations can re-engineer their processes using an applied knowledge-based approach. Each chapter introduces a different aspect of the field and demonstrates its application in actual case studies. Examples from industry, education, and government show the wide application of this exciting new field of study. The book also covers promising trends such as learning organizations, intelligent organizations, and enterprise management. |
Contents
Chapter | 2 |
Wilcox | 3 |
Chapter | 9 |
The Evolution of Expert Systems | 10 |
Community | 18 |
A Look to the Future | 26 |
Dealing Intelligently with Knowledge | 31 |
Chapter 3 | 61 |
Chapter 5 | 74 |
Common terms and phrases
activities analysis analyze approach artificial intelligence automated bottlenecks business process capabilities center of gravity CommonKADS communication complex components computer-aided design concepts corporate cost course create curriculum cycle databases disciplines domain downsizing environment example expert systems expertise factors gravity candidates Hybrid Intelligent System identify implementation important industry inference engines information and knowledge information systems information technology Integrated Science intelligent agents interactive ISAT James Madison University KBS applications KBSs KM Function knowl knowledge acquisition knowledge areas knowledge assets knowledge base knowledge bearers knowledge engineering knowledge household knowledge management knowledge workers knowledge-based systems knowledge-intensive Marshall University methodology multimedia networks neural operational center organization organizational perform perspective phase problem problem-solving professional project management role scheduling science and technology sector skills specific strategic center structure task techniques U.S. Army Wiig