Transferring Learning to Behavior: Using the Four Levels to Improve Performance

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Berrett-Koehler Publishers, Apr 1, 2005 - Business & Economics - 220 pages
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In this indispensable companion to the classic book Evaluating Training Programs—The Four Levels, Don and Jim Kirkpatrick offer detailed guidance for putting any or all of the Four Levels into practice. In addition, they show how to decide what to evaluate, how to get managers to support the evaluation process, and how to use the Four Levels to construct a compelling chain of evidence demonstrating the contribution of training to the bottom line.
 

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Contents

THE FOUR LEVELS BIGGEST CHALLENGE 1 Chapter 1 The Four Levels in the 21st Century
3
Behavior
27
FOUNDATIONS FOR SUCCESS
47
SOLUTIONS TO THE CHALLENGE
199
Support
209
Accountability
242
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About the author (2005)

Kirkpatrick is Professor Emeritus at the University of Wisconsin, where he taught at the Management Institute for 30 years.

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