Evaluating Library Staff: A Performance Appraisal System

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American Library Association, 1998 - Language Arts & Disciplines - 253 pages
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This excellent resource will benefit not only library managers and supervisors whose goal is top-quality service, but also their employees and patrons as well.

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Evaluating library staff: a performance appraisal system

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In the ongoing quest for effective staff evaluation, Belcastro offers an extremely practical guide emphasizing improvement of library service as the main goal of performance appraisal. The evaluative ... Read full review


H Expectations for Quality Service
From the Code to the Standards

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