What They Didn't Tell You About Knowledge ManagementThere are a myriad of books that have been published on knowledge management. However, very few of these books give the practical know-how of what truly is needed in the information professional/manager's mind: · How to make the decision whether knowledge management is right for you · How to explain the pros and cons of the various knowledge management alternatives/solutions · How to determine which knowledge management solution, if any, is the best fit with your organizational culture · How to explain the way to show the expected value-added benefits of using knowledge management · How to discuss lessons learned in applying knowledge management (i.e. how others have utilized KM techniques for enhanced decision making) This book is an applied and concise guide, based on the author's many years of experience, addressing these areas. Tools developed by the author (e.g., knowledge audit instruments, knowledge access and sharing surveys, techniques for determining knowledge management success, etc.) are included. |
Contents
The Management Fad of the Day | 1 |
Gaining the Knowledge behind Knowledge Management | 13 |
KM in the Life of an Information and Library Professional | 25 |
Copyright | |
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activities AEXDP agement agencies allow authorized users areas best practices Canada capability capture challenges chief knowledge officer communities of practice Competitive Intelligence Content Management System cross-functional teams developmental assignments Director document management system Documentum example expertise locator federal functions ganization goals Hummingbird implementation improve information and knowledge information and library information professionals innovation intangible assets intellectual capital intranet KM development KM initiative KM project KM strategy KM system knowl knowledge audit knowledge sharing knowledge-sharing culture knowledge-sharing forums leaders Learned Information System Lessons Learned Information lessons-learned systems library and information library professionals Liebowitz Livelink management initiatives ment Office online communities ORG's organization organization's organizational PDAs percent performance planning and management portal shall allow repositories responsibilities role senior executives share knowledge SharePoint skills specific staff succession planning survey taxonomy techniques text mining tion top leadership transform Transport Canada