What They Didn't Tell You About Knowledge Management

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Scarecrow Press, May 4, 2006 - Business & Economics - 130 pages
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There are a myriad of books that have been published on knowledge management. However, very few of these books give the practical know-how of what truly is needed in the information professional/manager's mind:

· How to make the decision whether knowledge management is right for you
· How to explain the pros and cons of the various knowledge management alternatives/solutions
· How to determine which knowledge management solution, if any, is the best fit with your organizational culture
· How to explain the way to show the expected value-added benefits of using knowledge management
· How to discuss lessons learned in applying knowledge management (i.e. how others have utilized KM techniques for enhanced decision making)

This book is an applied and concise guide, based on the author's many years of experience, addressing these areas. Tools developed by the author (e.g., knowledge audit instruments, knowledge access and sharing surveys, techniques for determining knowledge management success, etc.) are included.

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Gaining the Knowledge behind Knowledge Management
Is KM Right for You?
Lessons Learned about Knowledge Management

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About the author (2006)

Jay Liebowitz is Professor of Information Technology in the Graduate Division of Business and Management at Johns Hopkins University. He is the Program Director of the new Graduate Certificate in Competitive Intelligence at Johns Hopkins University. He is Founder and Editor-in-Chief of a top-tier refereed journal, Expert Systems With Applications: An International Journal.

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