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active graph alpha Alternate Example ALTERNATE EXAMPLES Alternate Analysis assembly line automated Balanced Scorecard batch capacity CD-ROM ELEMENTS Type CHAPTER QUIZ Click control charts Cycle decision defects demand Discussion questions EXAMPLES Alternate Example Excel File exhibit exponential smoothing factor firm forecast Gantt Chart Gross requirements House of Quality instructor Internet Exercises inventory Kanban labor Learning Curves LECTURE OUTLINE Linear Programming machines manufacturing material McDonald's methods Nantucket Nectars NOTES Teaching Note Operations Management optimal order quantity p-Chart PAUSE AND REFLECT percent performance Planned Order Releases POM/QM for Windows problem product or service reorder point safety stock sample Sequencing setup simulation Solution to Alternate specific Statistical Process Control strategy suppliers Supply Chain Management TEACHING NOTES Teaching techniques Teva Sports Sandals Topic total cost units values variables Video Clip Virtual Tours Waiting Line workers Yard