Office Automation: A Manager's Guide for Improved ProductivityIntroduces readers to a total systems concept of office automation from a practical standpoint. Details all the steps involved in starting an automated organization. Familiarizes readers with the techniques, tactics, relevant technologies, and strategies necessary to conceptualize and implement successful programs. Demonstrates how to quantify and qualify the subject, analyze user requirements, and organize and sell an office automation program to senior management. |
Contents
Chapter Two How to Begin and Plan? | 27 |
Chapter Three How to Identify Preliminary Costs | 43 |
Chapter Four How to Organize the Program? | 63 |
Copyright | |
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Common terms and phrases
activities administrative analysis analyzed applications areas Bubble Memory business units character clerical communications communications protocols computer terminal coordination copier copy corporate office systems Correspon cost daisy wheel printers data processing Datamation decentralized dence Dictation disk display Distribution documents electronic mail equipment established evaluation external facilities facsimile files function graphics hardware implementation information systems integration interface internal International Data Corporation keyboard levels light-emitting diodes locations Matrix Management ment needs networks office automation office systems department office systems planning operating opportunities Optical character recognition organization organizational percent personnel phase phases and stages planner potential printer procedures processor professional questionnaires Reports requirements responsibilities retrieval Schedules secretary specific staff stage storage strategies structure Table C-2 continued techniques telecopier telephone terminal tion total should equal typewriter vendors word processing Yes/No