Implementing and Managing EGovernment: An International Text

Front Cover
SAGE, 2006 - Computers - 293 pages
Check out the companion website at www.sagepub.co.uk/heeks

 

Implementing and Managing eGovernment fills an important gap. It provides comprehensive coverage of the e-government issues faced by managers, consultants and other practitioners.

Richard Heeks draws on international examples to guide readers through crucial e-government management issues such as the management of strategy and projects; data security; quality; people, money and policies, and dealing with political and ethical challenges. The second part of the book focuses on the implementation of e-government systems. It explores activities such as: feasibility studies, system analysis, system design, construction and marketing.

Instructive diagrams, synoptic models and case studies underpin the book's content while class and practitioner assessments will help readers monitor their understanding. Additional material is also available on a companion Website.

This book will be welcomed by students pursuing an MPA, undergraduates studying public policy and administration, and practitioners on government in-service training.

 

Contents

V
7
VI
7
VII
7
VIII
11
IX
15
X
17
XI
18
XIV
24
XLVI
162
XLVII
170
XLVIII
172
XLIX
178
L
189
LI
192
LII
193
LIII
194

XVI
28
XVII
32
XVIII
39
XIX
42
XXI
45
XXII
60
XXIII
66
XXIV
71
XXV
72
XXVI
77
XXIX
79
XXX
86
XXXI
91
XXXII
94
XXXIV
101
XXXV
107
XXXVI
109
XXXVII
120
XXXVIII
125
XXXIX
128
XLI
136
XLII
146
XLIII
151
XLIV
155
XLV
157
LIV
198
LV
202
LVI
204
LVII
206
LVIII
212
LIX
216
LX
217
LXI
220
LXII
225
LXIII
235
LXIV
237
LXV
240
LXVII
241
LXVIII
246
LXIX
248
LXX
253
LXXI
256
LXXII
260
LXXIII
265
LXXIV
266
LXXVII
268
LXXVIII
272
LXXIX
274
LXXX
285
Copyright

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About the author (2006)

Richard Heeks, Senior Lecturer in Information Systems, Institute for Development Policy and Management, University of Manchester, UK

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