The Business of Tourism: Concepts and Strategies

Front Cover
Sterling Publishers Pvt. Ltd, 2007 - Business & Economics - 435 pages

Examining one of the world's most important and fastest growing economic sectors, this guide explains the complex tourism phenomenon in its various manifestations. Exploring the subject from a variety of disciplines—such as economics, psychology, sociology, and geography—the study also analyzes new facets of tourism, including marketing and management, special-interest tourism, travel legislation, and business travel. Featured case studies also provide a global perspective of the tourism industry.

 

Contents

Consumer Behaviour and Tourism Demand
21
Dimensions of Tourism
31
Measuring The Demand For Tourism
52
World Tourism Organisation
59
The Tourism Industry And Public Sector Organisation
90
Offices Criteria for Opening Overseas Offices
116
Chapter Review
123
8
144
Business Tourism
272
Marketing and Promotion for Tourism
307
Tourism Planning And Environment
352
Glossary Travel and Tourism
377
Ticketing And Airlines Terms
391
Hotel Industry Terms
397
International Tourism Periodicals
403
Education and Training in Travel and Tourism Institutes
410

Travel And Accommodation
175
Travel And Transport
202
Retail Travel Trade
225
Travel Legislation
256
International Organisations
416
Bibliography
423
Index
431
Copyright

Other editions - View all

Common terms and phrases

About the author (2007)

A. K. Bhatia is the director of education at the Kuoni Academy of Travel and has been associated with the Indian Institute of Travel and Tourism Management, the Ministry of Tourism, and several other institutes imparting training in travel and tourism management.

Bibliographic information