Organizational Communication: Foundations for Business & Management
This text covers the broad spectrum of organizational communication in a concise treatment. Balancing theory and application the book offers a strong structure that helps students learn key concepts as well as apply them to their everyday communication. Organizational Communication demonstrates how essential communication is in conjunction with the practices that each organization can employ to become more efficient and effective in its everyday activities. A wide variety of topics are explored from basic communication principles, interpersonal communication within the organizational structure, and literacy and employee communication. In addition, current and controversial issues including ethical issues, crisis communication management and the effects of emerging communication technologies are also examined.
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Management Theory and Organizational
Principles of Communication
Ethics and Organizational Communication
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A B C D E agenda approach asked assess assume audience behavior called chapter communica communication audit communication in organizations communication skills consider contexts create credibility crises crisis communication culture describe difficult discussed dyadic communication e-mail effective electronic employees Eric Berne ethical evaluation example explain extemporaneous external factors feedback Focus on Applications formal goal grapevine groupthink Hawthorne Studies human messages ideas identify important individuals informal network interaction intercultural communication internal interpersonal communication intranet issues leader listen manager meeting munication nonverbal organizational climate organizational communication Organizational Culture participants person perspectives presentation procedural conflict questions receivers refers relay response result session someone speaker speaking speech stakeholders strategic ambiguity subordinates suggests supportive climate systems theory talk task tension theorists tion Transactional Analysis unethical upward networks words writing