50 Activities for Conflict ResolutionThis collection of activities, self-assessments, and exercises is especially useful as a resource to introduce the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity. The book is fully reproducible and flexibly organized in two sections. Part One includes twenty-five interactive group learning activities to explore conflict and provide practice in skills that help to resolve it. Part Two consists of twenty-five individualized exercises and assessments that are ideal for pre-work prior to group training sessions, or they can be distributed to participants for their own self-development. All of the activities and assessments are reproducible and include participant materials and notes for the instructor Selected Contents Part One: Group Workshop Activities: Two Responses to Conflict: Fight or Flight; How Can We Both Win? A Quick Demonstration; Individual Conflict Styles: A Zoological Approach; Approaches to Conflict: Role Play Demonstration; When Conflict Creates Stress, Don't Just Stand There...; Introduction to Listening: A Self Inventory; Red Flags; Benefits and Barriers: Exploring Third Party Intervention; Mismatched? Are You Reading the Non-Verbal Cues?; Constructive or Destructive Conflict: Lessons to be Learned; Gaining a Different Perspective; Assumptions: Who Needs 'Em?; Portrait of a Peacemaker; What Kind of Question is That?; Third-Party Mediation; Formulating Clear Agreements Part Two: Individualized Exercises and Assessments: Self-Assessment in Dealing with Differences; Analyzing A Conflict: Is It Worth Getting Into?; In the Heat of the Moment; How to Deal with Hot Buttons; Resolving a Conflict through Planning; Mediation: Test Your Knowledge; First Thoughts About Others: Perception IQ Quiz; Uncovering the Hidden Agenda; Your Turn: A Non-Judgmental Exercise; Supportive Listening: What's Your Score?; Escalate vs. Acknowledge: The Choice is Yours; Eight Different Points of View |
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50 Activities for Conflict Resolution: Group Learning and Self Development ... Jonamay Lambert,Selma Myers No preview available - 1999 |
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___________________________________________ Alternative __________________________________________________________ Nonjudgmental response 20 minutes PURPOSE Al’s Alternate Dispute Resolution answers Approaches to Conflict Ask participants assumptions avoid Big Bad Wolf body language brainstorming Carpool Charlie Chart of Accounts Conflict Resolution Styles dealing with conflict DEBRIEF disputants Diversity Training emotions EQUIPMENT escalate examples Explain Exploring Conflict feel Flipchart MATERIALS following questions Fred’s give goals group select Handout help participants understand hot buttons ideas important index card individual instruction slips Interest INTRODUCTION involved issues know/unaware Lead a discussion List listening Little Red Riding mediation Neutral party nonverbal behavior nonverbal communication options pair paraphrasing partner peacemakers person phrases PROCEDURE recognize Red Riding Hood relationships Resolving Conflict Situations role play SELF-DEVELOPMENT skills solution someone speaker stress suggest SUMMARY tag sale third-party intervention Trainer’s TRAINER'S NOTES values and perceptions win-win WORKSHEET yes-no