World's Best Value: Global Competition in the Information AgePeople around the world are working harder than ever before. Businesses operate in an environment of substantial competition, making skilled employees and advanced business systems invaluable. This book provides clear and easy-to-understand system solutions for 21st century leadership, competition and sustaining business values. |
From inside the book
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Page 86
... tomer , on the same side of solving the problem . British Telecom is considered one of the leading commu- nications service providers in a marketplace , the United King- dom , is widely considered the second most competitive com ...
... tomer , on the same side of solving the problem . British Telecom is considered one of the leading commu- nications service providers in a marketplace , the United King- dom , is widely considered the second most competitive com ...
Page 97
... tomer needs ? What need is your product or service fulfilling ? Try asking that question every time you sit through a product review session and enjoy the hemming and hawing ! Electronic commerce is a key issue facing most businesses ...
... tomer needs ? What need is your product or service fulfilling ? Try asking that question every time you sit through a product review session and enjoy the hemming and hawing ! Electronic commerce is a key issue facing most businesses ...
Page 201
... tomer satisfaction index , brand awareness , TQM implementation , product and service quality , leadership development , corporate strategy execution , world - class information systems , commitment to society and wealth creation can ...
... tomer satisfaction index , brand awareness , TQM implementation , product and service quality , leadership development , corporate strategy execution , world - class information systems , commitment to society and wealth creation can ...
Contents
Worldclass products and services | 4 |
Going Global for Competitive Survival | 20 |
Government priorities | 33 |
Copyright | |
28 other sections not shown
Common terms and phrases
America On Line AT&T best companies Best ValueTM company Bill Gates Bobby Bowden brand Business combustion challenge changing the world Cisco communications industry compa compete competitive advantage competitors continuous improvement corporate culture corporate strategy create critical assessment customer requirements customer satisfaction customer service customers want differentiation Electric electronic commerce Embrace employees environment example focus Fortune Magazine globally competitive grow growth implementation important Information Age information systems Internet investments Jack Welch leadership development learning long-term commitment Lucent Lucent Technologies market leader market leadership market share marketplace measure ment Microsoft mission statements Motorola ness networking Nortel opportunities panies passion planning Priorities products and services profitability provide World's Best pursuit of World's result scenario planning social responsibilities statistical process control strategic intent suppliers survival synergy tion tomer tool Total Quality Management understanding vision world-class World's Best Value World's Best ValueTM worldwide