The Lost Art of Listening, Second Edition: How Learning to Listen Can Improve Relationships

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Guilford Press, Feb 16, 2009 - Psychology - 314 pages
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One person talks; the other listens. It's so basic that we take it for granted. Unfortunately, most of us think of ourselves as better listeners than we actually are. Why do we so often fail to connect when speaking with family members, romantic partners, colleagues, or friends? How do emotional reactions get in the way of real communication? This thoughtful, witty, and empathic book has already helped over 125,000 readers break through conflicts and transform their personal and professional relationships. Experienced therapist Mike Nichols provides vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener--and making yourself heard and understood, even in difficult situations.
 

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Must look at "Real reasons why others don't listen"

Contents

Introduction
1
Chapter 1
9
Chapter 2
25
Chapter 3
42
Chapter 4
73
Chapter 5
96
Chapter 6
111
Chapter 7
139
Chapter 9
176
Chapter 10
205
Chapter 11
235
Chapter 12
252
Chapter 13
280
Epilogue
304
Index
309
About the Author
314

Chapter 8
157

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About the author (2009)

Michael P. Nichols, PhD, Professor of Psychology at the College of William and Mary, is the author of Stop Arguing with Your Kids, among numerous other books. He is a well-known therapist and a popular speaker.

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