The Lost Art of Listening, Second Edition: How Learning to Listen Can Improve Relationships
One person talks; the other listens. It's so basic that we take it for granted. Unfortunately, most of us think of ourselves as better listeners than we actually are. Why do we so often fail to connect when speaking with family members, romantic partners, colleagues, or friends? How do emotional reactions get in the way of real communication? This thoughtful, witty, and empathic book has already helped over 125,000 readers break through conflicts and transform their personal and professional relationships. Experienced therapist Mike Nichols provides vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener--and making yourself heard and understood, even in difficult situations.
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acknowledge advice anger angry annoying anxiety anxious appreciated aren’t argue argument attention avoid baby become blame boss calm can’t Carol Gilligan child child’s communication complain conflict conversation couldn’t countertransference couples criticism daughter defensive distance don’t listen don’t want effort emotionally empathy everything expect experience express father feel felt friends getting give hadn’t hard he’d he’s hear heard hurt husband interest interrupt isn’t keep kids listener’s lives look Marianne marriage Marshall and Steve means mind mother mother’s never Object Relations Theory okay ourselves parents partner Peggy people’s person pressure problem pursuer questions react relationship remember responsive listening Roxanne share she’d she’s someone someone’s sometimes speaker subpersonalities talk teenagers tell therapist there’s they’re things thought tion told trouble turn understanding upset voice wasn’t we’re who’s wife woman won’t worried wrong