Knowledge Management Praxis

Front Cover
Juta and Company Ltd, 2004 - Business & Economics - 182 pages
A pragmatic approach to knowledge management that integrates normative, strategic, and operational considerations is presented in this introduction to applying knowledge-management theory in business. Best practices and sound praxis from international organizations provide strategic drivers, measurements, and baselines for identifying relevant knowledge and information. Emphasis is placed on creating a comprehensive, shared language of knowledge management that is accessible to junior, middle, and senior managers; translating theory into simple implementation steps; and providing a framework for embedding knowledge management into organizations.
 

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Contents

Knowledge Economy Fundamentals
1
Summary
14
The Public Service Challenge
27
Emergence of ResourceBased Theory RBT
41
Complementary Resource Combinations CRCs
46
Knowledge Management Processes
62
Knowledge Codification
91
Knowledge Review and Monitoring
114
Knowledge Retention and Organisational Memory
127
Summary
156
Copyright

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About the author (2004)

Kurt April is an academic director and Sainsbury Fellow at the University of Cape Town and a visiting professor at the Rotterdam School of Management and Templeton College. Farzad Ahmadi is the information and communications technology advisor to the Dutch local government in the Netherlands. He is a former information analyst and network designer at ABN AMRO Bank and a former engineer at Lucent Technologies.

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