Bureaucracy: What Government Agencies Do and Why They Do It

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Basic Books, 1989 - Business & Economics - 433 pages
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Bureaucracy is the classic study of the way American government agencies work and how they can be made to work better. Examining a wide range of bureaucracies, including the Army, the FBI, the FCC, and the Social Security Administration, James Q. Wilson provides the first comprehensive, in-depth analysis of what government agencies do, why they function as they do, and how they might become more responsible and effective. With a new introduction by the author.

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Bureaucracy: what government agencies do and why they do it

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Wilson (management, UCLA) attempts to explain bureaucratic behavior, beginning with a contrast of similar institutions (armies, prisons, and schools) that have succeeded and failed. He finds that ... Read full review

Contents

Armies Prisons Schools
3
Organization Matters
14
PART II
27
Copyright

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About the author (1989)

James Q. Wilson is Professor of Government at Harvard University.

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