Web Site Design with the Patron in Mind: A Step-by-step Guide for Libraries
A library's web site is the face of the institution in the virtual world. If users don't quickly, easily, and intuitively find what they need, they will move on to other sites - possibly for good. Librarians understand the importance of usability for other library services, but while most libraries have a web site, many sites don't adequately address the needs of key users. step-by-step through the process of creating a user-friendly web presence for the library. Step-by-step web site design and redesign instructions and bibliography all contribute to this highly usable and timely guide. You don't have to be a web design specialist, technical genius, or information architect to create a user-friendly site. this guide will help you to: Tailor the process to meet the needs of their particular audience; Collect the right data to do the job; Develop site goals, mission, and vision; Determine how much planning or redesign the site requires; Follow through with an organized, prepared approach; Featuring a web design process that focuses on users' behavior, needs, and habits, this practical resource helps librarians look at sites from their patrons' perspective. Using this systematic approach and the tools provided, librarians from different sizes and kinds of libraries will be able to develop patron friendly web sites.
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Web site design with the patron in mind: a step-by-step guide for librariesUser Review - Not Available - Book Verdict
Davidsen, managing director of the Internet Public Library, and Yankee, a usability consultant, ask the same question in their book's first chapter that this reviewer asked himself when the book ... Read full review
ANOTHER BOOK ON WEB DESIGN?
REDESIGNING FOR USERS The Basics of Usability and UserCentered Design
REDESIGNING An Overview
THE VISION THING Goals for Your Web Site
PATRONS Who They Are
TASKS Understanding What Patrons Want to Do
academic library Analyze Site Redesign ask a question Ask a Reference behavior Brooklyn Public Library Catalog chapter characteristics checklist conceptual model decide design implications Design or Redesign determine discussion DVDs easy ego surfing enhance and inspire Events & Meetings example experience FIGURE focus groups Funder Glen Ellyn goals statement going grocery store Harrington Public Library Here's heuristic evaluation important interface Internet librarian Library Account library card Library Objects Design library services library's look Millie Mission and Vision mission statement navigate Note patron profiles Patrons and Tasks patrons want perform possible patron groups Process of Redesigning Redesign Site Evaluate Redesigning for Users reference question room and date Set Site Goals special collections library steps targeted patron groups tasks by patron Turfgrass usability professionals usability testing user-centered design Vision Thing web design