Web Site Design with the Patron in Mind: A Step-by-step Guide for Libraries

Front Cover
American Library Association, 2004 - Computers - 114 pages
0 Reviews
A library's web site is the face of the institution in the virtual world. If users don't quickly, easily, and intuitively find what they need, they will move on to other sites - possibly for good. Librarians understand the importance of usability for other library services, but while most libraries have a web site, many sites don't adequately address the needs of key users. step-by-step through the process of creating a user-friendly web presence for the library. Step-by-step web site design and redesign instructions and bibliography all contribute to this highly usable and timely guide. You don't have to be a web design specialist, technical genius, or information architect to create a user-friendly site. this guide will help you to: Tailor the process to meet the needs of their particular audience; Collect the right data to do the job; Develop site goals, mission, and vision; Determine how much planning or redesign the site requires; Follow through with an organized, prepared approach; Featuring a web design process that focuses on users' behavior, needs, and habits, this practical resource helps librarians look at sites from their patrons' perspective. Using this systematic approach and the tools provided, librarians from different sizes and kinds of libraries will be able to develop patron friendly web sites.
 

What people are saying - Write a review

Web site design with the patron in mind: a step-by-step guide for libraries

User Review  - Not Available - Book Verdict

Davidsen, managing director of the Internet Public Library, and Yankee, a usability consultant, ask the same question in their book's first chapter that this reviewer asked himself when the book ... Read full review

Contents

ANOTHER BOOK ON WEB DESIGN?
1
REDESIGNING FOR USERS The Basics of Usability and UserCentered Design
7
REDESIGNING An Overview
15
THE VISION THING Goals for Your Web Site
22
PATRONS Who They Are
32
TASKS Understanding What Patrons Want to Do
50
LIBRARY OBJECTS
63
DESIGN OR REDESIGN?
77
THE PROCESS OF REDESIGNING
88
EVALUATING AND TESTING
99
Glossary
107
Bibliography
109
Index
111
Copyright

Common terms and phrases

Bibliographic information