High Availability: Design, Techniques, and Processes
The complete "how-to guide" for maximizing the availability of enterprise systems.
Training, support, backup, and maintenance account for nearly 80 percent of the total cost of today's enterprise applications-and much of that money is spent trying to squeeze increased availability out of applications in spite of weak design and management processes. In High Availability, two leading IT experts bring together best practices for every people and process-related issue associated with maximizing application availability. The goal: to help enterprises dramatically improve the value of their strategic applications, without investing a dime more than necessary.
Discover how to create systems that will be easier to maintain, anticipate and prevent problems, and define ongoing availability strategies that account for business change. Whatever your IT role, whatever your IT architecture, this book can help you deliver the breakthrough availability levels your organization needs right now.
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t The Total Cost of Ownership Issue
Achieving Higher Availability
Preparing for Systems Management
Implementing ServiceLevel Management
ft Problem Management