Standard Operating Procedures and Guidelines

Front Cover
PennWell Books, 1998 - Political Science - 318 pages
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Every organization needs a set of rules to govern its members. This book will help your department overcome the “mystique” and “misunderstanding” of SOPs.
Features & benefits: • Provides an outline for developing and implementing SOPs • A collection of sample operating procedures for a wide range of fire department activities • Includes sample SOPs, forms, reports, schedules, lists, and worksheets
 

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Buku ini merupakan salah satu rujukan sebagai bahan dalam karya thesis saya yang tidak dapat dipisahkan dari bentuk layanan prima yang dilakukan oleh instansi dimana saya bekerja.

Contents

60002 INCIDENT COMMAND SYSTEM
60003 MINIMUM COMPANY STANDARDS
60004 POSTMORTEMS
60005 TACTICAL GUIDELINES
60006 TACTICAL SURVEYS
60101 HIGHRISE BUILDINGS
60102 HIGHRISE OPERATIONS
60201 WATER RESCUE

10012 SHIFT SWAPS
21
10014 TRANSFERS
22
10101 FIRE CHIEFJOB DESCRIPTION
23
10103 DEPUTY CHIEF OF SUPPORT SERVICESJOB DESCRIPTION
24
10105 CAPTAINJOB DESCRIPTION
25
10106 DRIVERJOB DESCRIPTION
26
10108 ASSISTANT FIRE MARSHALJOB DESCRIPTION
27
10110 INSPECTORJOB DESCRIPTION
28
10112 TRAINING OFFICERJOB DESCRIPTION
29
10113 COMMUNICATIONS SUPERVISORJOB DESCRIPTION
30
10115 DISPATCHERJOB DESCRIPTION
31
10117 ADMINISTRATIVE MANAGERJOB DESCRIPTION
32
10119 VOLUNTEER COORDINATORJOB DESCRIPTION
33
10202 OBEDIENCE TO ORDERS
34
10203 PROFESSIONAL RELATIONS
35
10205 PHYSICAL AND MENTAL FITNESS
36
10208 UNIFORMS
37
10209 VEHICLES AND EQUIPMENT
39
10210 VISITORS AT STATIONS
40
10301 CONTROLLED SUBSTANCES
41
10303 OUTSIDE EMPLOYMENT
42
10305 USE OF TOBACCO PRODUCTS
43
General Administration
45
20001 STATION SUPPLIES
47
20002 ONDUTY MEALS
48
20003 LOSTDESTROYED EQUIPMENT
49
20004 FIRE DEPARTMENT LIBRARY
50
20005 DAILY WORK SCHEDULE
51
20101 MINIMUM STAFFING
53
20102 COLLATERAL ASSIGNMENTS
56
20103 COMPLAINTS AGAINST EMPLOYEES
58
20104 EVALUATION OF SWORN PERSONNEL
61
20201 SHIFT TRAINING OFFICERS
62
20301 TRAININGTRAVEL REQUESTS
63
20303 RECORDS AND FORMS
65
20304 INCIDENT REPORTS
66
20305 PATIENT TREATMENT FORMS
68
Hazardous Materials
71
30001 PROGRAM MANAGEMENT
73
30101 EMERGENCY RESPONSE
74
30102 CONTAINMENT AND CLEANUP
76
30103 DECONTAMINATION PROCEDURES
77
30104 PERSONNEL SAFETY
78
30105 CONTAMINATED PROTECTIVE CLOTHING
80
Occupational Safety and Health
81
40001 OCCUPATIONAL SAFETY AND HEALTH PROGRAM
83
40002 FIRE DEPARTMENT SAFETY OFFICER
40004 RECORDS
40101 OPERATING HYDRAULICPOWERED RESCUE TOOLS
40102 OPERATING POWER SAWS
40201 TRAINING
40202 SCBA TRAINING
40203 SABA TRAINING
40301 DRIVERS OF VEHICLES
40302 PERSONS RIDING IN MOTORIZED VEHICLES
40303 EMERGENCY RESPONSE
40304 VEHICLE ACCIDENT REVIEW BOARD
40401 FIRE STATION SAFETY
40501 PROTECTIVE CLOTHING AND EQUIPMENT
40502 HEARING CONSERVATION
40503 FLASHOVERBACKDRAFT REPORT
40505 OPERATING AT EMERGENCY INCIDENTS
40506 ACCOUNTABILITY
40601 FITNESS FOR DUTY
40602 PERMANENT MEDICAL FILE
40603 EXPOSURE REPORTING
Maintenance
50001 REPAIR REQUESTS
50101 APPARATUS AND MOTORIZED VEHICLES
50102 EQUIPMENT ASSIGNED TO AN APPARATUS
50103 DECLARING A VEHICLE UNSAFE TO OPERATE
50104 MARKING VEHICLES AND APPARATUS
50201 MARKING AND INVENTORYING EQUIPMENT
50301 FIRE HOSE
50302 FIRE HOSE TESTING
50303 FIRE HOSE RECORDS
50401 SELFCONTAINED BREATHING APPARATUS
50501 GROUND LADDERS
Emergency Operations
60001 GLOSSARY OF TERMS
60301 EMERGENCY VEHICLE PLACEMENT
60302 PERSONNEL DEPLOYMENT ON THE FIREGROUND
60303 FIRE STREAMS
60304 HOSE LOADS
60305 WATER SUPPLIES
60306 VENTILATION
60401 SUPPORT OF AUTOMATIC SPRINKLER SYSTEMS
60402 STANDPIPE OPERATIONS
60501 AIRPORT RESPONSE
60502 MOTOR VEHICLE FIRES
60601 PROGRESSIVE HOSELAYS
60602 WILDLAND FIRES
Emergency Medical Services
70001 GENERAL PATIENT CARE
70002 DECEASED PERSONS
70003 TERMINALLY ILL PATIENTS
70004 MASSCASUALTY INCIDENTS
70101 PATIENT TRANSPORT
70102 EMERGENCY TRANSFERS
70103 TRANSPORT BY HELICOPTER
70201 INFECTION CONTROL PROGRAM
70202 DECONTAMINATION
70203 PROTECTIVE CLOTHING
Communications
80001 GLOSSARY
80101 RADIO PROCEDURES
80102 RADIO NUMBERS
80201 RADIO MAINTENANCE
80302 DAILY RADIO TESTS
80303 DISPATCHING THE EMERGENCY MANAGEMENT COORDINATOR
80304 PAGING
80401 ENHANCED 911
80402 EMERGENCY RINGDOWN CIRCUITS
80404 DEPARTMENT TELEPHONE SYSTEM
Fire Prevention
90001 WEAPONS
90002 THE USE OF DEADLY FORCE
90101 COMPANY INSPECTIONS
90102 DETERMINATION OF CAUSE AND ORIGIN
Appendix
1 EMPLOYEE LEAVE REQUEST FORM
2 DAILY ACTIVITY REPORT
3 DRIVERS DAILY APPARATUS CHECKLIST
4 STATION SUPPLY REQUISITION FORM
5 REPORT OF EQUIPMENT LOST OR DESTROYED
6 LIBRARY BOOK CHECKOUT LOG
7 AUDIOVISUAL MATERIALS CHECKOUT FORM
8 COMPLAINT FORM
9 REQUEST FOR TRAVELTRAINING FORM
10 ANNUAL EMPLOYEE PERFORMANCE REVIEW FORM
11 BASIC INCIDENT REPORT
13 BASIC CASUALTY REPORT
14 EMS CHARGE SHEET
15 HAZARDOUS MATERIALS EXPOSURE FORM
16 NOTIFICATION OF ACCIDENT REPORT
17 ONTHEJOB INJURY SUPERVISORS REPORT
18 SUPPLEMENTAL REPORT OF INJURY
19 DESIGNATION OF DUTY STATUS FORM
20 AUTHORIZATION TO RIDE AN APPARATUS RELEASE
21 INSPECTION REPORT FORM
22 FLASHOVERBACKDRAFT REPORT
23 REHAB LOG
24 REHAB UNIT CHECKLIST
25 EQUIPMENT SERVICE REQUEST FORM
26 SMALLVEHICLE WEEKLY CHECKLIST
27 ANNUAL FIRE PUMP SERVICE TEST FORM
28 PREVENTIVE MAINTENANCE WORKSHEET
29 Red Tag OutofService Card
30 MASTER HOSE RECORD CARD
31 MONTHLY SCBA INSPECTION FORM
32 GROUND LADDER RECORD FORM
33 TACTICAL WORKSHEET
34 MINIMUM COMPANY STANDARDS EVALUATION FORM
35 TACTICAL SURVEY FORM
36 DIRECTIVE TO PHYSICIANS
37 TRIAGE TAG
38 EMPLOYEE IMMUNIZATION REFUSAL FORM
39 ALARM AND FIRE RECORD CARD
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