Handbook of Research on Knowledge-Intensive Organizations

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Jemielniak, Dariusz, Kociatkiewicz, Jerzy
IGI Global, Mar 31, 2009 - Computers - 672 pages

The concepts of knowledge management and knowledge-intensive work have been developing for quite a while as one of the most critical components to organizational success. Despite its importance across the globe, there has never been a truly international resource to address the issues, trends, and theories involved in this area of study.

The Handbook of Research on Knowledge-Intensive Organizations offers an international collection of studies on knowledge-intensive organizations with insight into organizational realities as varied as universities, consulting agencies, corporations, and high-tech start-ups. As one of the first comprehensive books to cover the topics vitally important for the whole theory of organization and management, this Handbook of Research delivers a state-of-the-art view on this timely issue.

 

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Contents

Are Research Universities KnowledgeIntensive Learning Organizations?
1
Construction of KnowledgeIntensive Organization in Higher Education
19
Professional Learning in a Law Firm
30
Innovation Risks of Outsourcing within Knowledge Intensive Business Services KIBS
47
A New Perspective on Knowledge Management
67
Sorting the Relationship of Tacit Knowledge to Story and Narrative Knowing
81
Exploring Organizational Learning and Knowledge Exchange through Poetry
98
The Role of Language in the Organizing Process of Knowledge Intensive Work
116
The Case of 3M in the United Kingdom
330
An Exploration towards Improved Knowledge Management Relationships
348
Knowledge Management and the Innovative Process
363
Critical Analysis of International Guidelines for the Management of Knowledge Resources
375
Bringing the Individual Back into InterOrganizational Collaboration
394
Is There any Room Left for the Analyst in the Data Mining Process?
414
Temporality and Knowledge Work
425
Knowledge Intensive Work in a Network of CounterTerrorism Communities
440

Tyranny of the Eye? The Resurgence of the ProtoAlphabetic Sensibility in Contemporary Electronic Modes of Media PCMobile Telephony and its Si...
133
AgendaSetters Oracles and Judges
152
Knowledge Management Strategies Implementation in Innovation Intensive Firms
169
Developing a Corporate Knowledge Management Platform in a Multibusiness Company
193
The Value of a Product Development Process Model Approach as a Means for Business Survival in the 21st Century
208
Achieving Organizational Independence of Employees Knowledge using Knowledge Management Organizational Learning and the Learning Organi...
229
The Role of Management Control Mechanisms
243
Exploring the Future of Organizational Assessment
259
Representation and Negotiation of Meaning in ComputerSupported Collaboration Rooms
279
Creativity and Control in IT Professionals Communities
295
The Multinational Firm Point of View
311
Individual Preferences of Employees in KnowledgeIntensive Organizations
459
Reappraising Labour in the PostIndustrial Economy
479
New Media and Knowledge Work
495
The Construction of Knowledge in Organizations
512
The Case of Indias Call Centre Agents
529
Fad or Enduring Organizational Concept?
552
Compilation of References
562
About the Contributors
627
Index
636
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About the author (2009)

Dariusz Jemielniak is an Assistant Professor of Management and Vice-Director of the PhD program at Kozminski Business School (Poland). 2004-2005 he spent as a Fulbright visiting scholar at Cornell University. He was also a visiting researcher at Harvard University (2007) and at University of California, Berkeley (2008). His main research focuses on workplace relations and occupational culture, especially in knowledge-intensive environment, which he studies by ethnographical and action research methods. He authored over 30 publications in English and in Polish, including a recent volume co-edited with Jerzy Kociatkiewicz on Management Practices in High-Tech Environments (Information Science Reference, 2008).

Jerzy Kociatkiewicz,kociak@kociak.org, is a Lecturer in Management at the University of Essex. He holds a PhD in sociology from the Polish Academy of Science. His main research interests include the social construction of high-tech workplaces, organizational space, narrativity, and science fiction He has published his work in journals such as Qualitative Sociology, Human Resource Development International, Knowledge Transfer, and Ephemera. With Dariusz Jemielniak, he recently edited "Management Practices in High-Tech Environments." [Editor]

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