Developments in E-government: A Critical Analysis

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IOS Press, 2007 - Political Science - 201 pages
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This publication sets out to provide a more critical evaluation of developments in e-government. The analytical tools, frameworks and theoretical perspectives employed by the contributors should enable students and practitioners to analyze and critique local, national and global progress in undertaking technology-enabled change in the processes of government.

The scope of the book includes the area traditionally associated with e-government, i.e. service delivery by various levels of government. In addition, it examines the emerging area of e-democracy, in which technology is being utilized to provide a digital presence for the democratic processes of government. The book is a synthesis of theoretical contributions and empirical investigations. The contributors have been assembled from across the European Union and beyond to present empirical evidence from studies undertaken in a number of different countries. The knowledge gained from the implementation of e-government on an international scale, at the national and local level, should provide a useful reference point for policy makers and academics that are steering and evaluating future developments in e-government.

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Contents

Transforming Service Delivery
31
Impact on Democracy and Accountability
87
Evaluation of eGovernment
135

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About the author (2007)

David Griffin (Minneapolis, MN) is a professional handyman, landscaper and writer.

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