Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

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Evolve Publishing, May 1, 2012 - BUSINESS & ECONOMICS - 352 pages
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A breakthrough book that will surprise, delight, and uplift you, your organization, and your team. Ron Kaufman takes you on a journey into the new world of service. Through dynamic case studies and best-practice examples, you will learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.

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