Mental Models in Human-computer Interaction: Research Issues about what the User of Software KnowsJudith Reitman Olson |
Contents
Introduction | 3 |
How Users Knowledge Affects Their Performance | 19 |
Research Recommendations | 29 |
Copyright | |
Other editions - View all
Common terms and phrases
approach Association of Computing behavior calculators CANCL Carroll and Thomas Cognitive Psychology Cognitive Science command language command names components Computing Machinery computing systems conceptual model Conference on Human cursor Department of Psychology described desktop metaphor domain errors example Expert systems Explore Factors in Computing Formal grammar goal-action pairs goals grammar human-computer interaction input International Journal Journal of Man-Machine JUDITH REITMAN OLSON key presses keystroke model Kieras and Polson knowledge learner Man-Machine Studies Mayer and Bayman memory mental events mental preparation mental representations metaphor source methods Multidimensional Scaling number of productions operations paired associates parameters predict problem solving programming Reisner representations and mental Rumelhart and Norman Schlager sequence/method representations sequences of actions simple sequences software engineer software human factors specific subgoals surrogate target system term mental model terminal symbols text editor Type locate user interface user knows User of Software user's well-learned word processor workshop