Introduction to Reference Work, Volume 2These two volumes explain the basic reference processes and sources of information in today's libraries. They are ideal for understanding and mastering basic reference forms, no matter how they're packaged. This 8th edition is virtually all new, reflecting the easy accessibility of electronic databases on the Internet. Volume 2 introduces the sophisticated and imaginative aspects of the complete reference process. It discusses the ongoing and important changes and developments in information technologies, particularly the role of the Internet. |
Contents
Reference Service and the Community | 3 |
THE INTERNET AND REFERENCE SERVICES | 39 |
17 | 47 |
Copyright | |
11 other sections not shown
Common terms and phrases
academic America Online American Library American Library Association answer approach basic bibliographical instruction Boolean logic catalog CD-ROM chat citations collection commercial communication computer terminal cost discussion distance learning document delivery e-book e-mail electronic databases ence encyclopedia erence evaluation example expert full text given individual interlibrary loan Internet Internet Public Library layperson Library Journal listservs magazine major material matter methods needed networks newsgroup OCLC offer online searching particularly patron percent person problem Public Library publishers query question reader ready-reference reference books reference desk reference interview reference librarian reference services reference sources Research Libraries RLIN Rocket eBook search engines Searcher simply specific staff stumpers-L subject headings tion titles Today turn understand University Usenet usually vendors websites