Managing Information Technology Investments with OutsourcingThis work is designed to help managers conduct an investigation of the issues that influence the outsourcing decisions. An examination of the topics related to outsourcing is enhanced with prescriptive frameworks and recommendations based on empirical evidence. |
Contents
Chapter1 Whose Responsibility is IT Management? | 2 |
Is It Necessary | 16 |
INFORMATION TECHNOLOGY | 31 |
Copyright | |
14 other sections not shown
Common terms and phrases
adaptation analysis Analyzers application development asset specificity audit rights bank bank's benefits BITNET business units call option communication competitive advantage Computerworld consider outsourcing consulting Continental coordination costs corporate data center data processing diffusion economic economies of scale efficient employees environment example expertise external external-influence model facilities management factors firm firm's framework functions hardware Harvard Business Review impact implementation in-house industry influence model information systems information technology innovation insourcing integration internal internal-influence issues J-test Kodak maintenance ment net present value Null Hypothesis operations organization organization's organizational outsourcing contracts outsourcing decision outsourcing evaluation outsourcing relationships outsourcing vendor partner partnership party personnel planning potential present value problems productivity real options requirements responsibility result Review senior management staff strategic types sustained competitive advantage systems development technical tion transaction cost economics transaction costs type of outsourcing VM/CMS Zmud