Organizational Transformation and Learning: A Cybernetic Approach to ManagementComplexity is the core issue of organizational concern for the age we have entered, not just for the year 2000 but for the new century we are about to enter. The purpose of this book is showing, both theoretically and practically, how organizational and managerial cybernetics can contribute to this core issue. The authors offer a holistic view of both organizations and individual actions. They provide a framework to relate and organize the myriad activities natural to today's business. It offers a framework to account for organizational complexity, align strategic processes and organization structure and information systems. It also develops further the Viable System Model as a framework for organizational diagnosis and design. |
Contents
SUMMARY OF PART | 9 |
Understanding Organizations Better | 27 |
12 | 30 |
Copyright | |
31 other sections not shown
Common terms and phrases
achieve amplifiers assess attenuators autonomous units behaviour business units capabilities capacity channel capacity Chapter co-ordination communication competitive concepts concern conversations core competencies create criteria critical success factors culture customers defined discussed domain double-loop learning enterprise environment example Figure framework function global holons identity implementation improve individual and organizational individual learning information systems innovation interac interactions inventing issues KANBAN learning loop levels of recursion management of complexity market segments measurement mechanisms ment necessary operational organization's organizational action organizational context organizational learning orientation outcome performance planning possible potentials primary activities primary processes principle purpose recursive structures relationships relevant requires requisite variety shared mental models single-loop learning situation stakeholders strategic business units strategic management strategy structural levels systemic thinking tasks tion tional total quality management transformation understanding variables viable system model vision Weltanschauung XTN's