Harvard Business Review on Effective Communication

Front Cover
With topics that include how to run a successful meeting, change frontline employees' behavior, and build effective management teams, this indispensable volume offers useful tips for all businesspeople. The Harvard Business Review Paperback Series is designed to bring today's managers and professionals the fundamental information they need to stay competitive in a fast-moving world. Here are the landmark ideas that have established the Harvard Business Review as required reading for ambitious businesspeople in organizations around the globe. Articles include: Listening to People by Ralph G. Nichols and Leonard A. Stevens; How to Run a Meeting by Anthony Jay; Creative Meetings Through Power Sharing by George M. Prince; Nobody Trusts the Boss Completely--Now What? by Fernando Bartolome; Skilled Incompetence by Chris Argyris; The Hidden Messages Managers Send by Michael B. McCaskey; Reaching and Changing Frontline Employees by T.J. Larkin and Sandar Larkin; and How Management Teams Can Have a Good Fight by Kathleen M. Eisenhardt, Jean L. Kahwajy, and L.J. Bourgeois, III.

About the author (1999)

Chris Argyris was born in 1923. He holds an A.B in psychology from Clark University, an M.A. in psychology and economics from Kansas University, and a Ph.D in organizational behavior from Cornell University. He has taught at Yale University and at Harvard, where he currently is the James Bryand Conent professor in the graduate schools of business administration and education. Argyris has written more than 20 books that aspire to enable readers to create organizations and deal with management and the changing face of the corporate world. Organizational Learning II : Theory, Method and Practice, Overcoming Organizational Defenses, and Integrating the Individual and the Organization are a few of his more notable titles.

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