Advances in Commercial Deployment of Spoken Dialog SystemsAdvances in Commercial Deployment of Spoken Dialog Systems covers the peculiarities of commercial deployments of spoken dialog systems, from the tools, standards, and design principles to build them, the infrastructure to deploy them, techniques to monitor, evaluate, and analyze them, and, most importantly, effective strategies to adapt, tune, and optimize them. The book shows to what extent academic spoken dialog system research converges with real-world applications. This academic and practical synergy can be leveraged to build successful and robust spoken dialog applications that are useful when dealing with the dynamics of the ever-changing future user. |
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Contents
1 | |
Chapter 2 Paradigms for Deployed Spoken Dialog Systems
| 9 |
Chapter 3 Measuring Performance of Spoken Dialog Systems
| 38 |
Adaptation and Optimization
| 49 |
References | 63 |
Other editions - View all
Advances in Commercial Deployment of Spoken Dialog Systems David Suendermann No preview available - 2011 |
Advances in Commercial Deployment of Spoken Dialog Systems David Suendermann No preview available - 2011 |
Common terms and phrases
academic Accept activities actual agent alternatives annotation application approaches asked automated average bill call center call flow caller classifiers collection communication complex components confirmation connection Considering conversation correct deployed spoken dialog deployed systems dialog manager discussed distribution effectiveness errors Escalator evaluation example fact False function given grammars handling human hypothesis input interface language model means measured metrics natural observable optimization performance possible probability problem Proc processes produce prompt providing question reason recognition and understanding recognition contexts recognizer rejected request response resulting reward routing rule-based scope Sect semantic server shown shows single specific speech recognition spoken dialog systems spoken language understanding standard statistical subjective Table Tech techniques traffic trained transcription True True Total turn utterances voice browser yes/no