Skilled Interpersonal Communication: Research, Theory and Practice, 5th EditionThere is a fundamental, powerful, and universal desire amongst humans to interact with others. People have a deep-seated need to communicate, and the greater their ability in this regard the more satisfying and rewarding their lives will be. The contribution of skilled interpersonal communication to success in both personal and professional contexts is now widely recognised and extensively researched. As such, knowledge of various types of skills, and of their effects in social interaction, is crucial for effective interpersonal functioning. Previous editions have established Skilled Interpersonal Communication as the foremost textbook on communication. This thoroughly revised and expanded 5th edition builds on this success to provide a comprehensive and up-to-date review of the current research, theory and practice in this burgeoning field of study. The first two chapters introduce the reader to the nature of skilled interpersonal communication and review the main theoretical perspectives. Subsequent chapters provide detailed accounts of the fourteen main skill areas, namely: nonverbal communication; reinforcement; questioning; reflecting; listening; explaining; self-disclosure; set induction; closure; assertiveness; influencing; negotiating; and interacting in, and leading, group discussions. Written by one of the foremost international experts in the field and founded solidly in research, this book provides a key reference for the study of interpersonal communication. This theoretically informed, yet practically oriented text will be of interest both to students of interpersonal communication in general, and to qualified personnel and trainees in many fields. |
Contents
List of figures ix | |
the skills approach 1 | |
A conceptual model of skilled interpersonal communication 13 | |
skilled nonverbal behaviour 43 | |
the skill of reinforcing 83 | |
the skill of questioning 117 | |
the skill of reflecting 155 | |
the skill of listening 177 | |
the skills of set induction and closure 277 | |
the skill of assertiveness 313 | |
the skill of persuasion 349 | |
the skill of negotiating 399 | |
skills of participating in and leading small | |
groups 433 | |
Conclusion 473 | |
Bibliography 477 | |
Other editions - View all
Skilled Interpersonal Communication: Research, Theory and Practice Owen Hargie No preview available - 2010 |