Surviving a Competitive Health Care Market: Strategies for the 21st Century |
Contents
Chapter 1 | 10 |
High Performance Camaraderie | 23 |
Chapter 2 | 36 |
Copyright | |
10 other sections not shown
Common terms and phrases
advertising and/or Projects Responsible brochure capitation capitation rate Cards commitment competition consumers contracts cost to deliver Customer Patient defined deliver service demographics develop durable medical equipment Edwards Deming effective employees fee-for-service plan feel Flowcharts follow-up goals Guerrilla Marketing health care providers health care team health professionals health providers health reform high performance health hospitals Identify implement important incorporate increasing market share job standards July August Sept managed care companies medical practices Medicare Member Performance Evaluation monitored negotiation newsletter Objectives and/or Projects opportunity option organization outcome studies participate Patient Education percent person physicians positive potential Preferred Provider Organizations problem professional component prospectus quality customer service referral relationships Responsible Cost Jan Retention Strategies reward and recognition risk Rolodex staff member Strategic Marketing Plan Strategic Triad success Suggestion Box target markets team meetings teamwork telephone total quality improvement utilization review