The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps

Front Cover
Information Technology Process Institute, 2005 - Computers - 106 pages
22 Reviews

From inside the book

What people are saying - Write a review

User ratings

5 stars
12
4 stars
8
3 stars
2
2 stars
0
1 star
0

Review: The Visible Ops Handbook: Starting ITIL in 4 Practical Steps

User Review  - Goodreads

This book is a classic in the field for a good reason. It is brief, to the point, and focused on action in a way that makes sense to IT leaders that don't normally read books about process leadership ... Read full review

Review: The Visible Ops Handbook: Starting ITIL in 4 Practical Steps

User Review  - Roger K. - Goodreads

This book is a classic in the field for a good reason. It is brief, to the point, and focused on action in a way that makes sense to IT leaders that don't normally read books about process leadership ... Read full review

Contents

Create A Repeatable Build Library 47
Continual Improvement 59
Summary 65
Copyright

4 other sections not shown

Other editions - View all

Common terms and phrases

Bibliographic information