The mediation process: practical strategies for resolving conflict

Front Cover
Jossey-Bass, Mar 19, 1986 - Business & Economics - 348 pages
1 Review
Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.

From inside the book

What people are saying - Write a review

Review: The Mediation Process: Practical Strategies for Resolving Conflict

User Review  - Patricia - Goodreads

This book deserves credit for prsenting the basic model of western mediation. A good read for anyone just wanted to get familiar with the basic process. Alot has evolved from this. Very procedural. Read full review


How Mediation Works
Initial Contacts with the Disputing Parties
Selecting a Strategy to Guide Mediation

14 other sections not shown

Common terms and phrases

References to this book

All Book Search results »

About the author (1986)

Dr. Christopher W. Moore is a managing partner at CDR Associates and the author of "The Mediation Process

Bibliographic information