The consulting process in action
This book is the accumulation of 35 years of work of the authors who have helped shape the training and development field. Teachers, trainers, consultants, and continual learners themselves, the authors share their repertoire of concepts, strategies, and techniques. The authors identify the six phases of almost any consultant-client working relationship: engaging in initial contact and entry; formulating a contract and establishing a helping relationship; identifying problems through diagnostic analysis; setting goals and planning for action; taking action and cycling feedback; and completing the contract. This book emphasizes the role of the consultant (internal or external) in an organizational setting. The reader will learn to recognize the most appropriate, effective, and credible route to solving almost any consulting conundrum. The use every chart, checklist, and reference in this work will improve your job performance. Learn to: recognize the phases in consulting; cope with ethical dilemmas; assess and evaluate your projects; consult in internal settings; facilitate change; and more.
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The consultant may find that the norms introduced from professional associations
are threatened by the demands of client behavior and the here-and-now
consulting situation. Consequently, a conflict develops between the ethical
demands of ...
The need tor evaluating the consulting process; 3. Action research as an integral
part of most consulting situations. ATA COLLECTION: AN OVERVIEW ost clients
who are served by consultants function largely through ups or organizations.
Some advantages of collecting data with the field-study method are: • It gives an
overall picture; • "Living in" — getting a more accurate feel for the natural
environment or situation. Disadvantages of field studies include the following: •
The data ...
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LibraryThing ReviewUser Review - paulsignorelli - LibraryThing
Ronald and Gordon Lipplitt's "The Consulting Process in Action" is justifiably recognized as one of the great books on consulting and is a wonderful source of inspiration for trainers who want to ... Read full review