Emotion in OrganizationsStephen Fineman `This is an insightful book... offers an in-depth understanding of the dynamics at work within organizations, but also offers ways forward for new researchers. [A]n original contribution to the area of occupational psychology. The book is appropriate for people who want to study organizational behaviour and occupational psychology. It is thought-provoking and practical′ - Profbooks.com Reviews This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations. The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interviews, confessions, ethnographies and observations the way feeling and emotion lie at the heart of organizational functioning. |
Contents
| 1 | |
Emotional Textures | 25 |
Chapter 3 Feeling at Work | 46 |
Chapter 4 Relational Experiences and Emotion at Work | 64 |
The Chinese Experience | 83 |
Appropriating and Organizing Emotion | 101 |
Chapter 7 Bounded Emotionality at The Body Shop | 115 |
Chapter 8 Asthetic Symbols as Emotional Cues | 140 |
Views From Service Agents | 184 |
Chapter 11 Ambivalent Feelings in Organizational Relationships | 204 |
Contours o Morality and Emotion in Police Work | 227 |
Chapter 13 How Children Manage Emotion in Schools | 241 |
Chapter 14 Emotion and Injustice in the Workplace | 255 |
Epliogue | 277 |
Author Index | 280 |
| 285 | |