Coping with Difficult People

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Dell, 1988 - Business & Economics - 226 pages
1 Review
We've encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed.
Dr. Robert M. Bramson, a psychologist and management consultant, will show you that it is possible to remain sane, dignified and optimistic when dealing with even the most Difficult People. With these lively, insightful dramatizations, you'll learn how to:
Identify difficult types, from the too-good-to-be-true to the too-hot-to-handle, from the perennial gossip to the eternal clam.
Master the step-by-step procedures that will neutralize any negative or hostile encounter.
Understand your own style of thinking and how it affects your ability to deal effectively with each type.
Maybe you can't turn "Gloomy Gus" into "Pollyanna."..but with the help of Dr. Bramson, you'll prevent the difficult from becoming impossible---and end "relation frustrations" for good!

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Review: Coping with Difficult People

User Review  - Goodreads

Book was literally OK, nothing more. Writer spoiled it with too many disconnected parts, I was missing some flow in the book. Also, there were too many personality divisions that created too many ... Read full review

Review: Coping with Difficult People

User Review  - Goodreads

This book had some good ideas but I didn't realise there were so many categories of 'difficult' people and according to the author they all need to be handled differently! This sounds too much like ... Read full review

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About the author (1988)

Bramson was an internationally known consultant.

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