Coping with Difficult People

Front Cover
Dell, 1988 - Business & Economics - 226 pages
0 Reviews
We've encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed.
Dr. Robert M. Bramson, a psychologist and management consultant, will show you that it is possible to remain sane, dignified and optimistic when dealing with even the most Difficult People. With these lively, insightful dramatizations, you'll learn how to:
Identify difficult types, from the too-good-to-be-true to the too-hot-to-handle, from the perennial gossip to the eternal clam.
Master the step-by-step procedures that will neutralize any negative or hostile encounter.
Understand your own style of thinking and how it affects your ability to deal effectively with each type.
Maybe you can't turn "Gloomy Gus" into "Pollyanna."..but with the help of Dr. Bramson, you'll prevent the difficult from becoming impossible---and end "relation frustrations" for good!

What people are saying - Write a review

LibraryThing Review

User Review  - dangnad - LibraryThing

After reading through this book, I found it was too difficult to cope with difficult people. Read full review

Other editions - View all

About the author (1988)

Robert Bramson, PhD, is an internationally known consultant and author. He is a leading authority on the prevention and management of difficult and nonproductive behavior, and on methods for obtaining optimal performance from executives. A member of the American Psychological Association, the Author's Guild, and Certified Consultants International, his work has been featured in newspapers and magazines nationwide, notably The New York Times, The Washington Post, and Time.

Bibliographic information