Fish!: A Remarkable Way to Boost Morale and Improve Results

Front Cover
Hachette Books, May 11, 2009 - Business & Economics - 112 pages
378 Reviews
Over 5 Million Copies Sold Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day.

Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers.

In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattles very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profoundthe hallmarks of a true business classic.

Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.

What people are saying - Write a review

User ratings

5 stars
87
4 stars
118
3 stars
90
2 stars
55
1 star
28

Review: Fish!: A Remarkable Way to Boost Morale and Improve Results

User Review  - Goodreads

Excellent tips for office goers... We have always visualized A Fish market as dirty place with so much of noise n disturbances.. But it has some management lessons which can help boost our moral n ... Read full review

Review: Fish!: A Remarkable Way to Boost Morale and Improve Results

User Review  - Deborah Pickstone - Goodreads

Sounds wonderful! The film they made was also....well, if every workplace was like this, how happy we would all be! It's just...... It wouldn't work. I mean it really wouldn't work. I tried applying ... Read full review

Other editions - View all

About the author (2009)

Stephen C. Lundin, Ph.D, is a filmmaker, graduate business school professor, and professional speaker. He runs a corporate membership seminar series as part of the Institute for Management Studies and leads the Institute for Creativity and Innovation at the University of St. Thomas in Minneapolis. He lives in Minnesota. Harry Paul is currently a full time motivational speaker. He lives in San Diego. John Christensen, an award-winning filmmaker, lives is Minneapolis. He is now CEO of ChartHouse Learning Corporation, the leading producer of corporate learning films, including Fish!, the video, which has been adopted by thousands of corporations nationwide. He lives in Minnesota.

Bibliographic information