The Six Sigma Memory Jogger II: A Pocket Guide of Tools for Six Sigma Improvement TeamsThe Six Sigma Memory Jogger? II is the indispensable training and performance support resource for six sigma project team members. Beginning with an overview and introduction to Six Sigma concepts, primary terminology, and the basics of the DMAIC method, this valuable pocket guide presents forty-one Six Sigma tools including the CTQ (Critical To Quality) Tree, FMEA (Failure Mode and Effects Analysis), Kano Model, MSA Measurement Systems Analysis, Process Sigma, regression, SIPOC (Suppliers, Inputs, Process, Outputs, Customers), VOC (Voice of the Customer) Data-Collection System, and y= f (x) formula. The Six Sigma Memory Jogger? II helps team members to quickly learn the key tools of Six Sigma and to effectively work with their Black Belt leaders. Text is enriched with diagrams, charts, and tables. Information is presented with instructor-type questions and bulleted responses that cut quickly to the core of every issue. Thoughtful tips throughout head off misunderstandings before they can take root. Examples and cases clarify complex concepts and make learning fun. |
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The Six Sigma Memory Jogger II: A Desktop Guide of Tools for Six Sigma ... Michael Brassard No preview available - 2002 |
Common terms and phrases
Affinity Diagram allow a team analysis Analyze step arrows average Box Plot brainstorming Check Check Sheets class interval collect Control Charts control limits create CTQ Tree customer needs data points data-collection decision defect opportunity Define Determine Develop DMAIC method effect example experience factors Flowchart focus Focused Problem Statement frequency goal groups Histogram HOTrep hypothesis test ideas identify implementation Improve step Information provided courtesy input involved Kano Model Master Six Sigma matrix measurement system Measurement Systems Analysis median Memory Jogger ment monitoring number of defects Operational Definitions options organization output p-value Pareto Chart PDCA performance Plot process sigma product or service relationship Run Chart Sally sample Scatter Diagram sigma values SIPOC Six Sigma Expert solutions special causes stakeholders Storyboard stratified subgroups target tasks team members team's Tollgate Review typical U.S. Navy variation