The Consulting Process in ActionA how-to guide for consultants Here is the accumulation of 35 years of work of two men who have helped shape the training and development field. Teachers, trainers, consultants, and continual learners themselves, the authors share their repertoire of concepts, strategies, and techniques. The function of consultants is part of the role and function of all those who lead, direct, teach, or interact as friAnds and peers with others. --Gordon and Ronald Lippitt, authors The authors identify the six phases of almost any consultant-client working relationship: * Engaging in initial contact and entry * Formulating a contract and establishing a helping relationship * Identifying problems through diagnostic analysis * Setting goals and planning for action * Taking action and cycling feedback * Completing the contract This book emphasizes the role of the consultant?internal or external?in an organizational setting. You'll learn to recognize the most appropriate, effective, and credible route to solving almost any consulting conundrum. You'll use every chart, checklist, and reference in this work to improve your own job performance. Learn to: * Recognize the phases in consulting * Cope with ethical dilemmas * Assess and evaluate your projects * Consult in internation settings * Facilitate change...and much more! You might call yourself a consultant. You might not. Regardless, you'll find yourself better equipped for any business interaction when you have this book at your side. Table of contents: * Consultation: An Expanding Process **Phases in Consulting **Interventions: Making Decisions and Ensuring Quality **Consultant Roles **Ethical Dilemmas and Value Guidelines **Designing Participative Learning **Diagnostic Analysis, Progress Assessment, and Evaluation **Examples of Consultation in Action **Guidelines for International Consulting **Skills, Competencies, and Professional Development **The Consultant as Change Facilitator **Implications for the Future of Consulting |
What people are saying - Write a review
LibraryThing Review
User Review - paulsignorelli - LibraryThingRonald and Gordon Lipplitt's "The Consulting Process in Action" is justifiably recognized as one of the great books on consulting and is a wonderful source of inspiration for trainers who want to ... Read full review
Contents
Consultation An Expanding Process | 1 |
Phases in Consulting | 11 |
Interventions Making Decisions and Ensuring Quality | 37 |
Copyright | |
10 other sections not shown
Other editions - View all
Common terms and phrases
action research activities alternative American Psychological Association appropriate assessment attitudes become brainstorming challenge change agent change effort clarify client learners client system collaboration communication competence conflict consultant roles consultant’s Consulting Process contract criteria culture data collection diagnostic dilemmas effective ethical evaluation example experience explore external facilitate feedback feel flexibility flow focus function goals Gordon help the client helper identify implementation important improve individual influence initial internal consultant interpersonal interviews involved kind leaders learning Lippitt management by objectives meeting methods Myers-Briggs Type Indicator one’s organization development organization’s organizational outcomes participants personnel Phases in Consulting planning potential practice problem problem-solving procedures Process in Action profes professional Q Ability Reflections relevant responsibility Ronald Lippitt session situation situational ethics skills solving staff strategies successful sultant task forces tion trainers trends values
Bibliographic information
| Title | The Consulting Process in Action |
| Author | Gordon L. Lippitt |
| Contributor | Ronald Lippitt |
| Edition | 2, illustrated, revised |
| Publisher | Wiley, 1986 |
| Original from | the University of Michigan |
| Digitized | Aug 11, 2011 |
| ISBN | 088390201X, 9780883902011 |
| Length | 213 pages |
| Subjects | › Body, Mind & Spirit / Dreams Business & Economics / Consulting Business & Economics / General Business & Economics / Human Resources & Personnel Management |
| Export Citation | BiBTeX EndNote RefMan |