Managing and using information systems: a strategic approach
This book arms non technical managers with the insights and information they need to become knowledgeable participants in their companies information system resources decision-making. It provides them with a framework for understanding how businesses use and manage information, acquaints them with the key information technologies, and provides them with a working familiarity with MIS, project management, information architecture, and other key components of information systems organization. Readers also learn proven strategies for integrating IT with business strategies to create competitive advantages for their organizations.
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activities applications architecture beneﬁts BluntCo build business processes business strategy chapter Cisco client company’s competitive advantage competitors components corporate costs create credit card customers database decisions deﬁne deﬁnition difﬁcult discussed e-commerce e-mail effectively efﬁciency electronic electronic commerce employees enterprise system ethical evaluation example ﬁeld Figure ﬁnancial ﬁnd ﬁrm ﬁrm’s ﬁrst focus framework functions goals hardware Harvard Business Harvard Business School identiﬁed implementation individuals industry information resources Information Technology infrastructure intellectual capital Internet intranet issues K-Mart knowledge management mation needed ness ofﬁce operations organization organizational strategy outsourcing proﬁts project management Project Management Institute redesign reengineering requirements SDLC server signiﬁcant skills speciﬁc stakeholder theory stakeholders structure suppliers sustainable competitive advantage tacit knowledge tasks telecommunications tion transactions typically understand vendor virtual workers