Planning for Results: A Public Library Transformation ProcessChallenged to do more, better, at less cost, libraries need to plan so that today's decisions will still be successful tomorrow. The two-volume Planning for Results lays out a new planning process, developed by the Public Library Association, to transform a library to realize a higher level of service that becomes the starting point for the next step in ongoing planning. One volume is a guidebook that introduces the process, explains each step, and in its second part, presents responses to such service demands as basic literacy, community referral, government information, and lifelong learning. Each chapter in part 2 gives examples of needs addressed, possible basic response components, target audiences, resource allocation, and methods of evaluating effectiveness. The other volume is a how-to manual that details each of the planning steps. An appendix contains a complete set of sample work forms. Although aimed specifically at public libraries, the process can be adapted for other types of libraries or for service areas within a particular library. - Edward Swanson- |
Contents
Planning to Plan | 10 |
Inventing the Future | 27 |
Moving into the Future | 40 |
Copyright | |
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Common terms and phrases
activities American Library Association Aspects Target Audiences Audiences and Service Business and Career Career Information Collection and Information community needs community referral service Consider When Developing consumer information cultural awareness database Detroit Lakes evaluation Example of Needs facilities Formal Learning Support given time period goals government information Guidebook History and Genealogy Houston Public Library How-To Manual identify important information literacy information resources INFORMATION service level of effort Libraries providing library service library staff library vision statement library will provide library's measures the total Measures to Consider meeting room Number of unique number of users Objectives People Served Percent Plainedge Planning for Results planning process Planning Task Public Library Resource Allocation Issues Response A library Sandra Nelson served this measures Served Total number Service Aspects Target Service Population service responses skills specific staff members survey Topics and Titles unique individuals videoconferencing Wicomico County World Wide Web