Mail Delivery Service Nationwide: Hearing Before the Subcommittee on Postal Operations and Services of the Committee on Post Office and Civil Service, House of Representatives, One Hundred Third Congress, Second Session, August 4, 1994
United States. Congress. House. Committee on Post Office and Civil Service. Subcommittee on Postal Operations and Services
U.S. Government Printing Office, 1994 - Political Science - 84 pages
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Ackerman American Postal Workers answer APWU area vice president automation plan Barbara-Rose Collins Biller budget bulk mail Burrus Capitol Heights Chairman Clark committee cost culture customer service delay delivered Detroit district district manager District of Columbia Donahoe efficiency equipment facilities Gilliard Gilman goal going happened hearing hiring improve service increase Kelly letter carriers Madam Chair Madam Chairwoman mail delivery service mail processing mail service mail volume Martin Marvin Runyon McCloskey ment metropolitan area million Miss Collins months Morella National Norton Operations and Services overtime percent personnel pieces of mail plant ployees positions Post Office postal employees postal management Postal Operations Postal Workers Union Postmaster General Runyon Prepared Statement problems question remote encoding centers responsible restructuring result Shepard situation staffing supervisors Thank tion trailers U.S. Postal Service USPS Washington Watt Wynn York