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Allison answer appropriate behavior beneﬁt Beth's better body language Brett Brody Communications Ltd business card business casual caller candidate Career Limiting Move cell phone Certiﬁed chewing clean clients CLM Flasb clothes co-workers Colin Powell colleagues commitments cubicle difﬁcult door drinks e-mail eating Effective listening employees feedback feel ﬁeld ﬁnal ﬁnd ﬁnished ﬁrm ﬁrst ﬁt ﬁve ﬂoor ﬂoss gift give guest guidelines host important individuals interview keep listen look Lou Holtz Malcolm Forbes meeting memo mentoring mistakes National Speakers Association never ofﬁce oﬁice opportunities organization person personal grooming position professional reﬂect Remember respect responsibility rude situations smoke someone someone's speakerphone speaking speciﬁc spend sure talk thank-you note things thought tion unless voice mail wait words workplace write a thank-you