Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results
"Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand the core of lean and make limited progress—and what it takes to make it a real part of your culture."
—Jeffrey K. Liker, bestselling author of The Toyota Way
"[Toyota Kata is] one of the stepping stones that will usher in a new era of management thinking."
"How any organization in any industry can progress from old-fashioned management by results to a strikingly different and better way."
"Practicing the improvement kata is perhaps the best way we've found so far for actualizing PDCA in an organization."
This game-changing book puts you behind the curtain at Toyota, providing new insight into the legendary automaker's management practices and offering practical guidance for leading and developing people in a way that makes the best use of their brainpower.
Drawing on six years of research into Toyota's employee-management routines, Toyota Kata examines and elucidates, for the first time, the company's organizational routines--called kata--that power its success with continuous improvement and adaptation. The book also reaches beyond Toyota to explain issues of human behavior in organizations and provide specific answers to questions such as:
Mike Rother explains how to improve our prevailing management approach through the use of two kata: Improvement Kata--a repeating routine of establishing challenging target conditions, working step-by-step through obstacles, and always learning from the problems we encounter; and Coaching Kata: a pattern of teaching the improvement kata to employees at every level to ensure it motivates their ways of thinking and acting.
With clear detail, an abundance of practical examples, and a cohesive explanation from start to finish, Toyota Kata gives executives and managers at any level actionable routines of thought and behavior that produce superior results and sustained competitive advantage.
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Part II Know Yourself
How Toyota Continuously Improves
How Toyota Teaches the Improvement Kata
What About Other Companies?
Appendix 1 Where Do You Start with the Improvement Kata?
Appendix 2 Process Analysis
About the Author