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My name is Savy

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H B of Conflict Resolution

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Morton Deutsch helped found modern conflict management with his realization that as parties in conflict tend actually to share interests a collaborative solution often benefits both parties for a win-win. That said, there are others to hear from such as Roger Fisher author of "Getting to Yes." The recommended text however is "Interpersonal Conflict" by Wilmot, W. W., and J. L. Hocker described as "clear and easy to read."
Where I started in my own conflict management education was with an audio course from The Great Courses - from which I obtained the above information. I have not yet personally read any of the texts referenced above, but share what I have learned. This "review" if you can call it that isn't a pitch for the Great Courses series as at present I only have experience with and recommend the course on conflict management. Besides, I suggest waiting for the course to go on sale before buying, as I did, given that the list price is high.
 

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