Organization Theory and Design

Front Cover
Cengage Learning EMEA, 2010 - Management - 699 pages
The market-leading textbook on organization theory reaches a new level with Richard L. Daft being joined by Jonathan Murphy and Hugh Willmott (both Cardiff Business School) to provide an unparalleled resource for students in Europe, the Middle East and Africa (EMEA). After listening to the requirements of lecturers, the authors have added diverse global examples – featuring such organizations as AirAsia, Philips NV, Carrefour, Bedlam Games and Circus Oz – and cases supplied from a range of international academics. Students will benefit from a boosted critical focus, carefully threaded into the hallmark structure using a new “Counterpoint” feature, while a fully adapted set of lecturer and student resources makes this the complete textbook for modern courses.
 

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Contents

4 Interacting Contextual and Structural Dimensions of Organization Design
18
8 Two IdealType Organization Design Approaches
31
PART I
38
LIST OF CASES FOR ANALYSIS
39
ORGANIZATIONAL PURPOSE AND STRUCTURAL DESIGN
47
STRATEGY ORGANIZATION DESIGN
48
1 Top Management Role in Organization Direction Design and Effectiveness
51
5 Organization Design Outcomes of Strategy
65
Information Technology and Control
308
1 Evolution of Organizational Applications of IT
311
4 Management Control Systems
317
Strengthening Internal
320
Strengthening External
326
10 The Range of Strategies for Integrating Bricks and Clicks
330
IT Impact on Organization Design
332
ORGANIZATION SIZE
349

Assessing Organizational Effectiveness
67
Summary and Interpretation
77
Fundamentals of Organization Structure
92
1 A Sample Organization Chart
95
Organization Design Alternatives
104
6 Strengths and Weaknesses of Functional Organization Structure
108
14 Strengths and Weaknesses of Horizontal Structure
121
OPEN SYSTEM DESIGN ELEMENTS
137
1 An Organizations Environment
141
Environmental Uncertainty
145
4 Organizational Departments Differentiate to Meet Needs of Subenvironments
154
7 Mechanistic and Organic Forms
156
10 Relationship between Environmental Characteristics and Organizational Actions
166
Interorganizational Relationships
180
1 An Organizational Ecosystem based on 1999 data
185
Collaborative Networks
190
3 Changing Characteristics of Interorganizational Relationships
192
Institutionalism
201
5 Three Mechanisms for Institutional Adaptation
203
Designing Organizations for the International Environment
222
1 Four Stages of International Evolution
227
Designing Structure to Fit Global Strategy
228
4 Partial Global Product Structure Used by Eaton Corporation
233
7 International Organizational Units and Interlinkages within Philips NV
246
11 Five GVC Governance Types
252
INTERNAL DESIGN ELEMENTS
263
1 Core Transformation Process for a Manufacturing Company
267
Contemporary Applications
272
5 Stan Shihs smiling curve graph by Rico Shen 2007
278
Core Organization Service Technology
281
9 Configuration and Structural Characteristics of Service Organizations versus Product
284
Department Design
288
12 Thompsons Classification of Interdependence and Management Implications
291
Impact of Technology on Job Design
294
15 Elevation View of Acetate Department before Change
300
Organization Size Life Cycle and Decline
351
1 Differences between Large and Small Organizations
352
Organizational Life Cycle
356
Organizational Bureaucracy
362
6 Percentage of Personnel Allocated to Administrative and Support Activities
366
Organizational Control Strategies
370
Summary and Interpretation
380
PARTV MANAGING DYNAMIC PROCESSES
395
ORGANIZATIONAL CULTURE
396
1 Levels of Corporate Culture
400
Organization Design and Culture
408
Organizational Culture Learning
414
6 Adaptive versus Nonadaptive Corporate Cultures
416
Corporate Culture and Ethics in a Global
430
Innovation and Change
445
1 Forces Driving the Need for Major Organizational Change
447
6 Probability of New Product Success
461
DecisionMaking Processes
486
1 Decision Making in Todays Environment
491
4 Choice Processes in the Carnegie Model
504
8 Contingency Framework for Using Decision Models
517
9 Summary of decisionmaking models
519
Conflict Power and Politics
533
1 MarketingManufacturing Areas of Potential Goal Conflict
538
Power and Organizations
542
3 Information Flow for Computer Decision at Clark Ltd
547
Political Processes in Organizations
555
6 Power and Political Tactics in Organizations
558
7 Negotiating Strategies
565
Summary and Interpretation
566
INTEGRATIVE CASES
579
LIST OF EXHIBITS
582
Hospital Software Solutions B
605
Loréal Thailand B
678
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