The Deming Route to Quality and Productivity: Road Maps and RoadblocksThis book is a collection of the author's observations, ideas, and interpretations of Dr. Deming's philosophy. |
Contents
Foreword by Dr Deming | 7 |
Three Cease Dependence on Mass Inspection | 27 |
Five Remove Barriers | 47 |
Copyright | |
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average better boss causes of variation Chapter check sheets common cause variation competitive continuing improvement control chart control limits cost customer requirement decision Deming Cycle Deming's philosophy Design of Experiments economic age employees engineering tolerances enumerative Equipment Method Environment evaluation example experience fact Ford Motor Company Fourteen Points Genichi Taguchi important industry inhibitors inner noise inputs Japan Jim Bakken long-term look loss management systems management's manufacturing mass inspection Material Equipment Method meet your customers ment Myron Tribus needs and expectations number of mistakes observed operationally define organization outcomes outer noise overcontrol percent performance appraisal Point predictable problems process feedback loop quality and productivity recognize reduce responsibility Scherkenbach short-term special causes SQA activities statistical control statistical methods statistical thinking statistician Step 2 Equipment Taguchi teamwork theory things tool top management understand variability waste William Ouchi